Electronic book service for the public library to repress AI Slol after 404 media survey
Hoopla, a service that provides public libraries across the country of electronic books, announced that it would do more to prevent the propagation of books generated by low-quality A-generations after a 404 Media survey showed that they were common on his platform.
“At Hoopla, customer satisfaction is at the heart of everything we do, and we deeply appreciate the comments we have received about our content, including the titles related to AI,” said Ann Ford, vice- President of sales and customer support at Hoopla, an email sent to the librarians on February 10, that 404 media then obtained. “We want to assure you that we take your concerns very seriously. Your contribution is invaluable to help us learn, grow and improve continuously. In response, our senior management met to develop a thoughtful and complete action plan. »»
While the exact details of the Hoopla plan are set up to prevent the books generated by low quality from flooding its platform is still not clear, Hoopla again sent an email to the librarians on February 14 to share More information on the actions it has already implemented. This includes the revision of its “policy of development of the collections to make sure that we adhere and evolve with the best practices of the industry”, offering librarians in better ways to manage the Hoopla catalog by contacting Hoopla directly, and the abolition of All the “summary titles of all suppliers, with a few exceptions”, such as HMH Books, the publisher of the popular series Cliffnotes. 404 Media also obtained a copy of this second email.
As shown by the 404 Media survey on Hoopla, books that apparently use AI to summarize existing books and written by man, are among the most common low quality content on Hoopla as well as Other suppliers of electronic books, including Amazon. For example, an editor called IRB Media had hundreds of summaries available to lend via Hoopla when I published my story on February 4. When writing IRB media has a dozen summaries that I could find on Hoopla, but most of her books had been deleted.
The second Hoopla e-mail to the librarians also announced that the company had deleted certain publishers and authors which it identified as providing content generated by poor quality and / or mediocre quality “using” Standards metadata from the industry to identify the content generated by AI “.” Some of the books generated by Ai-Généré by Ai that I highlighted in my story, like a cookbook of fatty liver diet by an author who does not seem to exist and who has a head of the head generated by AI , has been deleted. summer deleted.
“It is important to note that libraries can always choose to withdraw from all the content generated by a publisher in contact with their sales representative,” Ford said in one of the e-mails to the librarians. “We hope you already notice the positive impact of these actions.”
Although it is remarkable that Hoopla actively removes the books generated by AI-AI on her platform which she previously ignored, the librarians think that the company still has a lot of work to do.
“The librarians select, buy and lend documents to the public service, and they trusted Hoopla to provide an organized and high quality catalog of materials”, Jennie Rose Halperin, executive director of Library Futures, an organization of librarians, told me in an email. “Hoopla has broken this confidence in favor of an exploitation model motivated by the profit that flies in the face of professional values. This declaration, which is very bright on details, continues to avoid the responsibility of the expensive and poor quality product that they are disputed. Throughout the country, libraries are attacked by censors and book banners to simply have access to quality resources that meet the needs of their communities, and the Hoopla model puts them more in danger. The desalination of values between large suppliers and libraries has never been clearer. »»
